Ghaïst Touma

Interventions

Following traumatic events in the workplace we often observe a range of acute stress reactions in employees and managers, these reactions are overwhelming and they temporarily affect individual and organizational functioning.

Among these situations that involve a coworker or are somehow related to life in the workplace, we encounter events such as:

• Sudden death
• Death following a period of illness
• Suicide
• Severe injuries

These reactions can also be triggered by being a victim or witnessing a violent event either by natural or manmade causes:

• Physical aggression
• Armed robbery
• Hostage situations
• Earthquakes and other natural disasters

My intervention has the following objectives:

• Educating staff on likely emotional, cognitive and physical reactions, present and to come
• Provide psychological support to individuals and groups of employees
• Propose practical coping strategies
• Present variables that explain individual differences in reactions
• Conduct risk assessment when necessary
• Coaching managers throughout the intervention and the return to normal functioning period
• Provide support and recommendations to managers during and following the intervention
• Respect dignity, confidentiality, and objectivity for all employees and parties involved